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PSE 2021 and 2022 Constantly Crashing

Community Beginner ,
Oct 31, 2021 Oct 31, 2021

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At one time, PSE used to be my goto program.  After suffering through constant crashes with first 2021 and now 2022, I give up.  I cannot even open a single image without the program locking up.  I am running macOS Big Sur, Version 11.6 on an iMac (5k, 2017) with 3.8 GHz quad-core and 40 GB of memory.  I have deleted and reinstalled multiple times, but the crashing remains.  Today I had to restart the program 7 times just to get on image processed. Am I missing something here?  Has Adobe just turned to pure crud on this program or is there some known issue where it no longer works with apple computers?  I give up and am hoping someone can recommend an alternative program.  I used to recommend this to my photography students, but I can no longer recommend such crud.

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Crash or freeze , Mac , Performance

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Adobe Employee ,
Nov 01, 2021 Nov 01, 2021

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Hi,

 

Sorry for the inconvenience. Can you please try a clean re-install of the application?

You can refer to this article for help - https://helpx.adobe.com/premiere-elements/kb/crash-on-launch-.html

Please let us know if this works for you.

 

Thanks.

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Community Beginner ,
Nov 01, 2021 Nov 01, 2021

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I also had problems opening PSE with OS Monterey.  I followed your link and so far so good. 

Thanks for the post.

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Community Beginner ,
Nov 01, 2021 Nov 01, 2021

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Well that didn't last.   I closed it then tried to open it just now and it's saying "application not responding"!!

Now what can I do?

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New Here ,
Nov 07, 2021 Nov 07, 2021

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Jag köpte Phothshop Element i januari 2021. När jaf örsöker uppgradera det laddar den bara ner till 6 %.

Jag har försökt att följa de instructioner jag fått i meddelandet, men hjälper inte.

Jag har använt Photoshop i 15 år utan problem, vad är det de skickar på mig. Kan fortfarande i nov inte komma in i det efersom det kommer upp ett nytt fönster att jag har en gratis uppdatering. men den stoppar ju vid 6 %

 

Har Windows 11

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Community Beginner ,
Nov 08, 2021 Nov 08, 2021

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Dessverre kan det hende du må installere Windows 10 på nytt. Det kan være et installasjonsproblem med 11.

https://community.adobe.com/t5/download-install-discussions/photoshop-elements-2021-will-not-install...

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Community Beginner ,
Nov 07, 2021 Nov 07, 2021

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Good morning all.  After suffering through several days of Monterey (and the constant crashes of both Photoshop Elements 2021 and 2022), I made the decision to completely wipe my system (iMac 5k Retina, 27-inch, 2017 3.8 Ghz Intel with 40 GB).  I initially downgraded to Catelina (iOS 10.15) but discovered that Final Cut Pro X will not install on that earlier system.  I then upped to Big Sur (iOS 11.6) and both FCPx and PSE 2022 seem to be running without issue.  Granted, a full clean install and wiping the hard drive is a pretty drastic move, but nothing else seemed to be working.  I would, as a result of this painful exercise, strongly caution anyone using PSE 2021 or 2022 on a Mac to NOT install Monterey.  Not only is that OS just about the worst, most buggy system I have ever encountered, but it will not work with PSE.  Technical support staff from Adobe have directly confirmed with me that they are not focusing on creating a fix to patch 2021 into Monterey, but instead are working to get PSE 2022 working with Monterey.  I hope that this helps others!  Cheers all!!

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Community Beginner ,
May 31, 2022 May 31, 2022

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I have the same problem on a Windows 11 system with Elements 2022.  I have done multiple uninstalls and reinstalls. It still crashes on almost every use. Everything is up to date. As a longtime Elements user, I hate to leave but, I can't take it anymore.  I will abandon Adobe for a competitor since Adobe has not fixed the problem and doesn't seem to care much about it.

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Community Beginner ,
Jun 01, 2022 Jun 01, 2022

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I agree

 

The troubleshooter takes ages to do al of the steps, then iit does not woirk.

 

I have wasted 40+ hours trying to get PSE to work - still crashes 30 seconds after loading

 

(Windows 11)

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Explorer ,
Sep 12, 2023 Sep 12, 2023

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I have intermitant crashes and does seem to repair after a restart on Win 11.  My thought - I never uninstallled PSE 2022 after 2023 seemed to be working fine.   Has anyone seen this issue with the editor?

H Barrison

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