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PSE 2021 does not work on MacOS 12.2.1

New Here ,
Mar 14, 2022 Mar 14, 2022

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I can only use PSE 2021 once then I need to restart my laptop to use it again. I have checked in activity monitor and it is not running when I try to launch it the second time. I have tried uninstalling and reinstalling, launching it from the applications directory etc. And it makes no difference. I am running MacOS Monteray 12.2.1.

 

When I quit PSE 2021 it freezes and you can see 2 instances not responding in force quit. When you force quit 1 instance both instances disappear.

 

 

This really isn't good enough I have only had the package less than 6 months and now it is unusable.

TOPICS
Bug , Crash or freeze , Mac , Problem or error

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Adobe Employee ,
Apr 01, 2022 Apr 01, 2022

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Hello @Matt235823404tv8,

 

Please follow the instructions mentioned in this article and let us know if this works for you.

Photoshop Elements crashes on launch after macOS 12.3 update. (adobe.com)

 

Regards,

Medha Sharma 

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Community Beginner ,
Apr 01, 2022 Apr 01, 2022

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I have nearly the same problem and I have the same version of PSE and MacOS, not updated to the last MacOS 12.3 but stil running MacOS 12.2.1

Often as I click on the icon for PSE 2021 Edito it just jumps upp and down on the screen, as I look in the Apple icon I can see that it don't answer.

Your solution is for MacOS 12.3 I have tried to folow the instructions but in MacOS 12.2.1 it dos not seems that I have the map you refer to /applications/adobe Photoshop Elements 2021/support Files/Adobe Photoshop Elements Editor.app/Contents/MacOs

Is it an map that shuld appear after update to MacOS 12.3?

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Community Beginner ,
Apr 01, 2022 Apr 01, 2022

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I have solved the problem. I phoned my son, he is the familys Mac expert, an he told me how I could find these maps. So I have changed the name on the sniffer file.

 

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Adobe Employee ,
Apr 03, 2022 Apr 03, 2022

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Hi @Hans-Peter1,

 

I hope you're now able to launch the application successfully without running into any issues.

 

Regards,

Medha Sharma 

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Community Beginner ,
Apr 04, 2022 Apr 04, 2022

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LATEST

Yes!

Thank you now it works just as it supposed to do.

Hans-Peter Stülten

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