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PSE 2023 Home Screen

New Here ,
Oct 07, 2022 Oct 07, 2022

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Hello,

I hope someone can help me. I have PSE 2020 and PSE 2023 (trial version) installed on my PC, Windows 11. I have attached 2 images, one from PSE 2020 showing the Home screen as it should be and the other from PSE 2023 which is completely blank. I have run the executable as administrator and uninstalled and reinstalled twice. I restarted the pc after uninstall and restarted again after installing the second time. What can I do to have the 2023 home screen perform as it normally should? All suggestions will be appreciated.

Thanks for your assistance,

Larry

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Organizer , Problem or error , Windows

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Advisor ,
Oct 08, 2022 Oct 08, 2022

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If you recently updated your video card driver uninstall the most recent update. 

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New Here ,
Oct 08, 2022 Oct 08, 2022

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Existing driver was about 2 months old but I still rolled back to a previous version without succes and then reinstalled the most recent driver and still no luck. I can't understand why the 2020 version performs as expected but the 2023 version does not 

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Community Expert ,
Oct 08, 2022 Oct 08, 2022

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. . .  and if you didn't update your graphics driver - do so.

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Advisor ,
Oct 08, 2022 Oct 08, 2022

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I have my Nvidia card setup to let me manually check for updates.    Sometimes nvidia drivers muck somethings up.   I'm downlaoding and isntalling an update right now--- if it makes things wonky, I just rollback the driver.

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New Here ,
Oct 08, 2022 Oct 08, 2022

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I did  without success.

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Community Expert ,
Oct 08, 2022 Oct 08, 2022

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Are you able to open the programs from their exe files?

 

Photoshop Elements Editor

Double-click on the PhotoshopElementsEditor.exe file in the following directory:

C:\Program Files\Adobe\Photoshop Elements 2023\

Note that the Adobe Photoshop Elements 2023 entry in that directory is a shortcut to the Welcome Screen.

 

Elements Organizer

Double-click on the PhotoshopElementsOrganizer.exe file in the following directory:

C:\Program Files\Adobe\Elements 2023 Organizer\

 

If you are able to get into the Organizer, try turning off all media analysis in the Edit>Preferences>Media Analysis dialog and see if it makes any difference.

 

 

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New Here ,
Oct 08, 2022 Oct 08, 2022

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Just gave that a try and I am still getting a blank home screen.

 

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