Copy link to clipboard
Copied
I was looking for my 2025 sub to download and correct corrupted files on my PC when I somehow triggered a version 2026 sub. Didnt think anything of it until I got an email from adobe ready to charge my card. Whatever I did, I don't want 2026 but there is no way I can find the "cart" wherein this transaction is waiting. Certainly nothing in the email. Suggestions please?
This is a user to user forum so we can't help you with purchase issues. However, I wouldn't worry about the email you got. This was presumably a reminder that you left something in your Adobe.com cart. You won't be charged anything until you give your consent to proceed with the transaction. If you are still concerned, I suggest you try contacting Elements support. You can start a chat session by going to the Contact Adobe Support page. (https://helpx.adobe.com/contact.html?rghtup=autoOpen)
...Copy link to clipboard
Copied
This is a user to user forum so we can't help you with purchase issues. However, I wouldn't worry about the email you got. This was presumably a reminder that you left something in your Adobe.com cart. You won't be charged anything until you give your consent to proceed with the transaction. If you are still concerned, I suggest you try contacting Elements support. You can start a chat session by going to the Contact Adobe Support page. (https://helpx.adobe.com/contact.html?rghtup=autoOpen) Make sure you are signed into your Adobe account and try typing Agent when the chat window opens. (If you use my link, the chat window should open automatically.)
Get ready! An upgraded Adobe Community experience is coming in January.
Learn more