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PSE 9 screen is changed

New Here ,
Jul 05, 2017 Jul 05, 2017

I only use PSE for a couple of things. I open old family photos that I have scanned. I use the tool for taking out flaws; i use this tool a lot. This is almost all that I have ever used PSE to do. I did it fine for 7 years through a couple of weeks ago. But yesterday I opened the program and it is different. There are no words in the file-opening function, and the "Guided" function is gone.

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Windows
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Community Expert ,
Jul 05, 2017 Jul 05, 2017

When you ask a question you need to provide some basic information

-Forum quick start https://forums.adobe.com/docs/DOC-5601

Mac or Windows, and EXACTLY which version of the operating system?

Recent Mac AND Windows operating systems have been known to cause "odd" problems

Are you using a computer Administrator account with full read/write permission?

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New Here ,
Jul 05, 2017 Jul 05, 2017

Windows 10 is the oper. sys.

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New Here ,
Jul 05, 2017 Jul 05, 2017

I don't know the answer to that. It is my home computer. I am the only user.

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Community Expert ,
Jul 05, 2017 Jul 05, 2017
LATEST

Two ideas that MAY work to install and/or run old programs in Windows 10

-RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window

-or Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help... says Encore, but sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account)

Owners of old programs simply have problems with Windows 10... none of which is Adobe's fault... Adobe did not change your old program to make it stop working... Microsoft changed their operating system and THAT is why your old program won't work, not because of anything Adobe did... Also... every time Microsoft issues a Win10 update, there is the risk that an old program that HAS been working after the initial Win10 upgrade will STOP working... bottom line, old programs require a matching old operating system

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