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PSE Freezes when opened

Community Beginner ,
Feb 22, 2024 Feb 22, 2024

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My Photo shop express for android has frozen. When I open the app it asks, as usual, do you want to finish off with your last edit, but does not give me the option to answer  yes or no then freezes.

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correct answers 1 Correct answer

Community Beginner , Feb 22, 2024 Feb 22, 2024

Update and solved. Orientation is the issue. If I open it while my tablet is in landscape it won't work. If I turn my tablet to portrait orientation it works. Which is,  in the end, disappointing to say the least. I prefer to work in landscape mode as that is how the majority of my photos are taken and display better in that orientation. When I go to edit a picture, if I then turn my tablet to landscape, it does alow me to work in that orientation.

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Community Expert ,
Feb 22, 2024 Feb 22, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community bugs">

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Community Beginner ,
Feb 22, 2024 Feb 22, 2024

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Thanks, will do 😀 

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Community Beginner ,
Feb 22, 2024 Feb 22, 2024

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Update and solved. Orientation is the issue. If I open it while my tablet is in landscape it won't work. If I turn my tablet to portrait orientation it works. Which is,  in the end, disappointing to say the least. I prefer to work in landscape mode as that is how the majority of my photos are taken and display better in that orientation. When I go to edit a picture, if I then turn my tablet to landscape, it does alow me to work in that orientation.

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