Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

PSE high dpi awareness

New Here ,
Jan 15, 2017 Jan 15, 2017

Hello!

Couple of years ago I bought Lenovo Yoga laptop and a package of Adobe software with it, which included Lightroom 5, Photoshop Elements 12 and Premiere Elements 12.

I was happy using it for two years, made a lot of excelent photos and videos with it. Until unfortunate bicycling accident, when I smashed my laptop, which was in my backpack.

Now I bought a new Asus ZenBook laptop, which features gorgeous 13.3" screen with 3200x1800 resolution. I installed all my Adobe software onto it, and while Lightroom works perfectly, Photosop and Premiere does not. The user interface is sooo small it is practically unusable.

And being Windows programmer I perfectly know where problem lies. Since high DPI monitors came into existance, programs in Windows are of two types in regard to high DPI: old ones and high DPI aware.

Old ones are simply scaled up by the system. This can lead to some graphical problems but generaly program stays usable on high DPI monitors.

High DPI aware programs tell the system that they know about high DPI, this way the system does not interfere with their graphics and they are supposed to scale their UI by themselves. Which Lightroom does. And which Photoshop and Premiere do not.

Why declare them high DPI aware to the system if your are not doing anything about it? I consider this as a bad trick to make me buy the next version. Which I don't need otherwise.

Can a patch be issued to address this? Simply turning of high DPI awareness in the program manifest would make it usable again.

Vasyl

1.8K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Jan 17, 2017 Jan 17, 2017

Ok.

I'd just like to remind other users wanting to choose a display for a laptop that today:

- you need PSE13.1 or newer to support the 200% factor for fonts

- Either choose a standard or a real 4k display to be at ease; in between is not ideal for the editor.

- The editor uses the 200% factor whereas you set the font size for the organizer in the Windows display preferences (125, 150% etc.) That's a bit disturbing, but most users are happy with both.

- You can often use an external monitor with HD r

...
Translate
LEGEND ,
Jan 16, 2017 Jan 16, 2017

Options for HiDpi displays were introduced in preferences for PSE13 and later versions. There are three possible settings

Automatic

Small 100%

Large 200%

You may wish to download the PSE15 trial and test.

On Windows go to Edit >> Preferences to change. See my image. After you choose e.g. 200% you must click OK, close the editor and re-launch again for the settings to take effect.

PSE13hiDPI.png

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 16, 2017 Jan 16, 2017

Trial is finite. I don't need that, I paid for my copy and I want it working. All you need to do is to allow the system scale the UI for you. That's all.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jan 16, 2017 Jan 16, 2017

I suggest you contact Adobe directly. We are fellow users like you, who volunteer to try and help. I think it highly unlikely Adobe will start patching older software.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 16, 2017 Jan 16, 2017

Excuse me, if my attitude offended you. How can I write them? This was my initial intention, but Adobe website led me here.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 16, 2017 Jan 16, 2017
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 16, 2017 Jan 16, 2017

Going through all those pages eventually you end up here. Game over.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 16, 2017 Jan 16, 2017

vasyl_demianov wrote:

Going through all those pages eventually you end up here. Game over.

Contacting the help desk does work if you accept the 'chat' session which is the only way to get help. If what you want is to tell Adobe you are not happy, you are wasting your time.  You may contact helping staff which has absolutely no weight in Adobe's decisions and who will probably answer politely that they don't support older versions and that the current version is version 15.

What I find extremely surprising is your position as a Windows programmer.

The most obvious observation is that PSE12 works perfectly with the common 'normal' screen resolution (again normal by the time PSE12 was released). If you set your display resolution to the same value you had before, you'll see the same as before. I do not mean the font resolution, I really mean the global screen resolution. For a small display, increasing the dpi would require increasing your own eyes resolution or increasing the size of the fonts.

And there, please consider another view on your belief about a "gorgeous 13.3" screen with 3200x1800 resolution".

Even if someone paid the price for the hidpi display, I would NEVER get one.

- a laptop display is not fit for ergonomic work. I need at least a 24" display with NO MORE than 1920 x 1200 at a comfortable distance.

- 3200 x 1800 is a 'hybrid' resolution. If you want a real 4k display (with a very high impact on the software performance), there are solutions NOW with the 200% font increase.

You have been trapped by marketeers to buy the latest technology. You are not constrained to buy the adequate new software going with it. You simply stay as before. You buy a new software... and get more features and power. I'd like to stress that HiDpi is not an advantage for viewing and editing your images themselves. You zoom in and out instantly from 100% pixe view to full image without needing a resolution that your eyes can't see. For the interface, that's another story: the hidpi is really useful on smartphones and tablets, but it's not enough, the inferface for small devices need to be totally different, with shorter menu lines etc.

Sorry to have another view than yours, but I believe you should really forget the wrongly expected advantage of HiDpi and be happy as before. Some day, upgrading the software for new advantages will seem adequate.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 17, 2017 Jan 17, 2017

First of all, 24" laptop would be a bit heavy - don't you think?

Second, I do have a large external monitor with more conservative DPI. Which I use whenever I am home.

Third, I wasn't lured into buying this laptop with this particular screen by marketers, I actually wanted to buy FHD version. It just happened that this particular model with specs I needed was sold only with this screen. Using this screen at 200% UI increase actually gives me even smaller virtual resolution, than FHD would have - 1600x900 against 1920x1080.

Finally, better eyes resolution would obviously be great, but the thing is, I don't want to see the pixels all the time. If I need to - I can zoom in. If I want to - I can always launch DosBox with Prince of Persia in it.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jan 17, 2017 Jan 17, 2017
LATEST

Ok.

I'd just like to remind other users wanting to choose a display for a laptop that today:

- you need PSE13.1 or newer to support the 200% factor for fonts

- Either choose a standard or a real 4k display to be at ease; in between is not ideal for the editor.

- The editor uses the 200% factor whereas you set the font size for the organizer in the Windows display preferences (125, 150% etc.) That's a bit disturbing, but most users are happy with both.

- You can often use an external monitor with HD resolution: 1920 x 1080. Owing to TV standard changes we find here a lot of obsolete TV sets available for next to nothing. They can be very comfortable at home with HDMI connection.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jan 16, 2017 Jan 16, 2017

hatstead​ 99jon​, may be at least there is a way to buy older discount version 13?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Jan 16, 2017 Jan 16, 2017

Yes you may be able to find a version of PSE13 at on-line stores but older versions are no longer supported by Adobe.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines