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PSE is cropping the sides of my prints

New Here ,
Apr 05, 2022 Apr 05, 2022

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Hello everyone,

 

After years of only using Corel products I'm trialing Photoshop Elements, so would be very grateful for some help with a few questions. The first of those is a cropping problem, I'm attempting to print a landscape orientated photo on the to top half of an A4 sheet; the selected print size is 12.7 x 17.8, and in the preview window it looks absolutely fine, but when I print the image it comes out the correct height but cropped on both sides, so basically square. What am I missing?

 

Thanks for any help

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