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Hello,
I have used PSE 12 for years without issues. Initially I used W7 and then upgraded to W10. Initially everything worked ok and normal but lately I have issues with the dropdown menues. In Organizer they are compressed and unreadable and in Editor I only get a white field (see below) when pressing any of the menu buttons.
I believe the issues started approx 2 months ago when I suddenly got an error message "DirectX/Directplay is not installed".
Per your instructions I checked the legacy box in the control panel. The program then starts but when the am visibility errors.
Suggestions would be very welcome.
BR.
This was the initial error (notice the strange format of the text in the background)
This is a screendump of the Editor page. notice the non-visible (and narrow looking) dropdown. Also the text indicating mode is missing.
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Try updating or rolling back your video driver directly from the video card manufacturer's site.