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PSE14: unable to email photos. Gmail address will not validate in preferences. [was: tomp9906820]

New Here ,
Sep 24, 2018 Sep 24, 2018

elements 14 won't validate my Gmail address address in preferences (which was entered correctly) so cannot email photos.

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Adobe Employee ,
Sep 25, 2018 Sep 25, 2018

Hi tomp,

Thanks for posting in Adobe Forums.

It seems you are facing issue while sending pictures via email.

You can try the following steps

* Use a different email address & text whether its working or not by sending a test email .

* If you are using gmail , make sure you have completed the 2 - step verification . You can click this link to complete it .

* Make sure the option of "Allow less secure apps : ON" is active . You can check it by clicking here.

* Once both you complete both the above options try to sign in again & make sure your password is correct.

Hope this helps.

Thanks

Regards

Dhananjay

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LEGEND ,
Sep 25, 2018 Sep 25, 2018
LATEST

Attempts to validate are perhaps being blocked by Google. Check your spam folder for messages. You can authorize Elements as a third-party app in your Google account, as mentioned by Dhananjay. Then try validation again and that should fix things.

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