PSE15 - No update facility

[Leo_za1]

Last year, 30th November 2016,  I purchased PSE15 via Mac App Store.  I wanted to update it now and realised 2 things:

1.     I dont have a serial number even though I must've entered one when I installed it.  System Info shows Serial Number as a blank.

2.     There is no update option

How do I update my software that I paid for? (Standalone)

[99jon]

You would normally download from the app store. Log-in and go to your purchases.

[Leo_za1]

I did but apps purchased from the Mac App store dont come with serial numbers as it requires a Mac password to download.  Thats according to the FAQ on the Mac App store.

So Im still sitting with a version that I cannot update and cant register on my Adobe account.

[99jon]

The app store version does not need a serial number; only retail versions purchased directly from Adobe or resellers such as Amazon, Costco etc.

[Leo_za1]

I believe so, but then how do I register it on Adobe without a serial number?  Also how do I update it to 15.2?

[99jon]

The download available in your purchases at the app store should be the latest version. I believe 15.2 relates to the Welcome Screen app where you choose either organizer or Editor. The app store version does not require registration with Adobe. Apple is responsible for licencing.

[Leo_za1]

My Welcome screen gives me the option of Organizer or Editor, so that was actually available on 15.0

Why must Adobe make things so complicated for users? Argh.

99jon, thanks for your help 🙂