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PSE15 on Win 10: unable to edit, save or sometimes even exit without errors. [was: I need some help]

New Here ,
Jul 21, 2018 Jul 21, 2018

Good Evening,

  I am not that familiar with computers and am having difficulties with my Adobe Elements 15.  I am getting messages that I don't understand and I need to know if it is something I have done, something that is easy to fix or something that is wrong with my computer.

Recently I am unable to edit, save or sometimes even exit Adobe Elements without it giving me an error.  Among other messages, it tells me that I need more RAM but I am assured I have enough space.  I understand that this may be a Windows 10 problem.

Will someone please confirm if they are having the same problem and how to fix this.  Please try to use simple procedures.   Thank you very much

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correct answers 1 Correct answer

Community Expert , Jul 21, 2018 Jul 21, 2018

If you have recently updated Windows 10 to the 1803 version, read this paper for explanation and solution:

Error: An integer between 50 and 8 is required | Elements | Windows 10

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Community Expert ,
Jul 21, 2018 Jul 21, 2018

Which exact version of Windows 10 are you running?

What Version of Windows Do I Have? [10, 8, 7...]

What does it say in your “About Windows” screen?

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Community Expert ,
Jul 21, 2018 Jul 21, 2018

If you have recently updated Windows 10 to the 1803 version, read this paper for explanation and solution:

Error: An integer between 50 and 8 is required | Elements | Windows 10

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New Here ,
Jul 25, 2018 Jul 25, 2018
LATEST

Thank you so much.  Very much appreciated.  Thank you kindly.  I was finally able to finish editing my photos from my vacation last month.  You don't know how happy you've made me.  I am so relieved. 

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