Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

PSE15 Won't Start

New Here ,
Mar 05, 2017 Mar 05, 2017

I installed PSE15 yesterday and it started fine. Today it won't start. All I get is an error message "The application was unable to start corretly (0xc0000022). Click OK to close the application".

I tired some fixes I found to search the event logs and remove the offending module. All the logs show for the offending module is "unknown".

I did not try to uninstall and then reinstall since it took quite awhile for the first install.

171
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Mar 05, 2017 Mar 05, 2017

Hi Galen,

Sorry for the inconvenience.

Can you please attach the even viewer logs here, it would help us in better understanding of the issue.

Thanks,
Anwesha

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Mar 06, 2017 Mar 06, 2017
LATEST

Even though it took an hour to uninstall and reinstall PSE15, I went ahead and did it and everything is working fine now.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines