PSE2022 wont open nefs

Community Beginner ,
Sep 17, 2022 Sep 17, 2022

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I have a new install of PSE2022. It will not open Nefs, says there is a program error. I have uninstalled and reinstalled to no av

ail

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correct answers 1 Correct answer

Community Beginner , Sep 18, 2022 Sep 18, 2022

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Further investigating this has shown that the problem is associated with screen resolution.

As an old guy (83) with diminished eyeshight I have had my monitor resolution set to a text size of 175%. at the default resolution of 1920 x 1200

Reducing the text to 150% aleaviated the problem of not being able to open RAW files. but, I had a difficult time seeing what I was working on. I got around that by lowering the res. to 1600 x 1050 (which creates other PITA  consequences like scrambling a

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Community Expert ,
Sep 17, 2022 Sep 17, 2022

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Download this free converter (NEF to JPEG) and the file should open in PSE

Download Image File Converter Software Free for PC or Mac (nchsoftware.com)

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Community Beginner ,
Sep 18, 2022 Sep 18, 2022

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Lately I have saved to both JPG Fine and NEF. There are still some images I would prefer to work with ysung the RAW file.

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Community Expert ,
Sep 17, 2022 Sep 17, 2022

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NEFs from which Nikon camera?

 

What is the exact error message and error code?

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Community Beginner ,
Sep 17, 2022 Sep 17, 2022

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D600 (Never had a problem in over 10 years  using PS)

 

"Could notcomplete your request because of a program error."

No error code given.

 

I have posted  what/where the problem is.

 

when increasing the UI size to 200% this happens. while in automatic or 100%, no problem.  I thought maybe the file size was too much but the

D850s and Z7s seem to be ok.

 

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Community Beginner ,
Sep 18, 2022 Sep 18, 2022

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Up date:

Further investigating this has shown that the problem is associated with screen resolution.

As an old guy (83) with diminished eyeshight I have had my monitor resolution set to a text size of 175%. at the default resolution of 1920 x 1200

Reducing the text to 150% aleaviated the problem of not being able to open RAW files. but, I had a difficult time seeing what I was working on. I got around that by lowering the res. to 1600 x 1050 (which creates other PITA  consequences like scrambling all my desk top short cuts). At the least though there is a work around. It would be cool if Adobe would fix this so I could work some what comfortably.

 

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Community Expert ,
Sep 18, 2022 Sep 18, 2022

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@richardm44497103, thanks for reporting what worked for you.

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