Purchased Elements and it's saying I still need to purchase it.

[Sally5C85]

I jut purchased Elements 2021, downloaded and installed. When I open it, it prompts me to "buy" or "download free trial". I feel like my $$s have been taken from me.

[jane-e]

Hi

Since your question is about Photoshop Elements, I have moved this from the Photoshop forum where you posted.

~ Jane

[Glenn 8675309]

Everything you need to know is right here:  (You need to register your purchase).

If you bought it from Adobe you be will all registered in jsut a few minutes.

Serial numbers, redemption codes, and product codes | Student and Teacher editions (adobe.com)