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"Could not write the file, and unknown error occour" on 2012 with macOSBIGSUR

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New Here ,
Nov 20, 2020 Nov 20, 2020

After installing macOS BIGSUR on my macbook Pro my Elements 2018 stop working and crashed. Now I have upgraded to the new 2021 but there are still problems. When editing my pictures and try to save as web I get the  same error  "Could not write the file, and unknown error occoured"

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