Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

"error applying keyword tags" in adobe elements 2022 how can I fix it?

Community Beginner ,
May 06, 2024 May 06, 2024

I have MANY album tags and album categories. I just tried to create 2 new ones, it created it but when I go to apply the tag to a picture I get "error applying keyword tags" message. The new album category is not highlighted as the other ones are. I can apply existing tags but not any new ones. Help!!

 

TOPICS
Organizer , Problem or error
382
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 06, 2024 May 06, 2024

It seems I can create a new album but NOT a new album category under that new album - is this a new problem?

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 06, 2024 May 06, 2024

The error message you posted is related to Keyword Tags.  Albums are something different.  Can you please give us more details about your problem.  Also, show us a screenshot of the Album or Keyword Tags hierarchy that is causing the issue.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 07, 2024 May 07, 2024

I can't create any new album categories. I created a "tavel 2024" under the main albums - it will not give me an option to create a sub album under that now, as you can see from screen shot, it's not an option. Look further down, I have tavel albums by year, then sub albums under those 

Next screen shot shows if I try to create a new album, the Travels 2024 is no longer an album I can create a new category under, but when Ichoose one of the existing ones,  I can't tag it. My keyword tags are all fine, though I have not tried to create a new one. 

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 06, 2024 May 06, 2024

. . . and what Operating System are you using?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
May 07, 2024 May 07, 2024

Windows 11

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
May 07, 2024 May 07, 2024
LATEST

How are you trying to create the new album?  If you right-click on the Category or Sub-Category for which you are trying to create the new album, you will be given the option to do so.  Your screenshots seem to show that you have other categories or albums selected when creating the new album, not the Travels 2024 category.

 

Ashampoo Snap 16_Tuesday, May 7, 2024_10h49m27s_1.png

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines