Ränder im Bild werden nach öffnen im Photoshop Elements verpixelt dargestellt.

[hrpedv]

Liebe Community,

seit ein paar Wochen haben wir bei unseren Mitarbeitern die Photoshop Elements 2022 benutzen, das Problem, dass Bilder nach öffnen, platzieren oder „drag and drop“ in Photoshop diese an bestimmten Rändern/Linien im Bild verpixelt aussehen.

Davor und bei Usern mit Photoshop Elements 2020 haben wir das Problem nicht.

Eine Neuinstallation auf demselben oder anderen Rechnern hat nichts geholfen.

Kann es sein, dass ein Update rausgekommen ist, das eine Änderung in diese Richtung hatte?

Systeminformationen:

Adobe Photoshop Elements Version: 20.0 (20220702.Git.dot.b9b2853) x64

Windows 11 Pro Version 22H2 (Build 22621.2134)

Vielen Dank im Voraus!

Mit freundlichen Grüßen,

Jens Dietrich

[Glenn 8675309]

It all boils down to one or two things- neither of which are the programs fault.

1.  The original image is not that big. It might me, for example, 10 x 20 cm in size.   You have manually made the image larger- and there is only so much you can do as far as resiszing goes with small images.    PSE is a raster based- there are limits wit raster based (Pixel) based images.  With vector based (math based) zooming in and out there are virtually no size limitations when it comes to how big you make something--- vector graphics are created using math formulas.

Your second thing:  Your view is zoomed in past 100%--- anything will get pixelated when you zoom in past 100%.

Everything in your two images is pixelated- straight edges and curved edges.   Pixelation is generally just seen on curved edges, like circles and rounded things, and slanted things like the edge of a roof.   With everything being pixelated that tells me two things:

Your image is small.

You are zoomed in past 100%.   

It's allways helpful to make a screenshot of the enitre program to see everything going on--- A little bit of an image makes it difficult to diagnose things.

WHAT I THINK IS GOING ON:  You are working with image thumbnails, and not the actual image, or you are zoomed in to about 400%.

[hrpedv]

Hi Glenn,

thank you very much for your help.
Attached is the original image that we are trying to import into Photoshop.
Dimensions: 2362 x 1575
Resolution: 96 dpi

The problem with the pixelated lines is only noticeable when you open the image in Photoshop and zoom in. This is necessary from time to time, because our media design department has to make adjustments.
After editing the image and saving it as a jpg or psd file and then opening it in another photo viewer, you no longer have the problem with the pixelated image when you zoom in closer.

But you already meant the following:
"Your second thing: Your view is zoomed in past 100%---anything will get pixelated when you zoom in past 100%."

But then I wonder why it doesn't get pixelated in older versions.

I apologize for my half-knowledge.

Yours sincerely,
Jens Dietrich

[Glenn 8675309]

Something to try: This is the preference file from the editor.

[hrpedv]

Unfortunately, this item is grayed out for me.

Also, I noticed in the video editor that it says in the settings that my graphics processor is not supported.

Normally, this graphics card should be supported. I installed the latest graphics driver to be on the safe side, but the problem persists.

I have made the following settings for the NVIDIA driver:

- Disabled internal graphics unit in Device Manager because it was always shown as used graphics card under Photoshop.

- Selected the NVIDIA high performance processor under Nvidia Control Panel / 3D Settings.

- The graphics card selected in the PhysX configuration

[Greg_S.]

I don't think this has anything to do with your graphics card.  The resolution of the three images is very different.   There are far more pixels in the clearer (middle) image.  My rough estimate is that the middle photo has about ten times the number of pixels as the pixelated images.

[hrpedv]

But all three pictures are surely the same picture (Orginal_Bild.jpg). The only difference is that when you zoom in Photoshop Elements the image is pixelated, but in Windows Photo Viewer, Libre Draw, Paint etc. it is not.

Before and after exporting from Photoshop Elements.