Raw imnport problem Photoshop Elements 2020

[Not Known2]

I have PS Elements V 18.0 on Windows 10

I have installed Camera Raw 12.4

I cannot open RAW files from Fujifilm X-T4 camera

It says it Cannnot open this file and takes me to kb40711J which does not help at all

Please can someone help me?

Thank you

[MichelBParis · Accepted solution]

I have installed Camera Raw 12.4

You have installed the full Photoshop 12.4 version which Elements does not recognize. You can check that the ACR version in Elements is still 12.0.

The help doc you have seen is not for Elements either.

There has been very recent discussions pointing to a workaround for Elements:

https://helpx.adobe.com/photoshop-elements/kb/camera-raw-update-not-available.html

That has worked for me.

[Not Known2]

Wow thank you so much Mr Paris

Yes my Elemnts is indeed showing Camera Raw 12.0, and as you say I must have downloaded the Photoshop version on Camera Raw 12.4

Thank you so much for your reply and the helpful link

[Not Known2]

I can confirm that workaround worked perfectly thank you 

[MichelBParis]

Thanks to Greg who posted the link...

https://community.adobe.com/t5/photoshop-elements/pb-with-raw-files-in-photoshop-elements-2020/td-p/...