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Raw Plug in - New camera - PS will not open raw files

Community Beginner ,
Jul 25, 2017 Jul 25, 2017

I just bought a new camera--Canon EOS Rebel SL2. Raw files taken with this camera will not open. The camera is not listed on the Adobe list of cameras from which PS will open raw files.  I updated PS and downloaded the latest camera raw plug-in--still won't open.

There is a message on the raw plug in page that says be patient if you bought a camera within the last 90 days--they may ultimately update the software to open the files.

I wish there were a more immediate solution.

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correct answers 1 Correct answer

Community Expert , Jul 25, 2017 Jul 25, 2017

It's on the list.

sl2.png

Anyway, since the camera raw 9.12 plugin is too new to be used in pse 13, you can use the adobe 9.12 dng converter

to convert the cr2 files to dng copies, which shoild then open in pse 13.

Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 9.12

how to use the dng converter

Camera Raw: How to use Adobe DNG Converter - YouTube

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Community Expert ,
Jul 25, 2017 Jul 25, 2017

What version of photoshop elements or photoshop and operating system are you using?

The Canon EOS Rebel SL2 or EOS 200D is supported in the newly released camera raw 9.12 as shown here

Cameras supported by Camera Raw

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Community Beginner ,
Jul 25, 2017 Jul 25, 2017

PS 13/ OS X Yosemite 10.10.5

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Community Expert ,
Jul 25, 2017 Jul 25, 2017

It's on the list.

sl2.png

Anyway, since the camera raw 9.12 plugin is too new to be used in pse 13, you can use the adobe 9.12 dng converter

to convert the cr2 files to dng copies, which shoild then open in pse 13.

Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 9.12

how to use the dng converter

Camera Raw: How to use Adobe DNG Converter - YouTube

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Community Beginner ,
Jul 26, 2017 Jul 26, 2017

Converting to DNG worked—thank you.

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Community Beginner ,
Jul 26, 2017 Jul 26, 2017

Converting to DNG worked. They open in PS 13. Thanks

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New Here ,
Dec 18, 2017 Dec 18, 2017

I'll try the DNG conversion.

But I have PSE 14.  Will it ever be able to open up the raw files from a Canon SL2 EOS Rebel 200D directly?\

thanx

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Community Expert ,
Dec 18, 2017 Dec 18, 2017
LATEST

Kyp36  wrote

I'll try the DNG conversion.

But I have PSE 14.  Will it ever be able to open up the raw files from a Canon SL2 EOS Rebel 200D directly?\

thanx

No.

Please, take the time to read the previous post.

faq:

FAQ: Will Photoshop Elements work with my camera, or Why won't my raw files open?

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Community Beginner ,
Jul 25, 2017 Jul 25, 2017

Thanks—not seeing EOS Rebel SL2 on the list though…only see SL1.

EOS Digital Rebel SL1

(EOS 100D, EOS Kiss X7)

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Adobe Employee ,
Jul 25, 2017 Jul 25, 2017

Hi Marianne,

Sorry for the inconvenience here as you know, This camera is not supported in PSE 13. But you can use  Adobe DNG Converter

Digital Negative (DNG), Adobe DNG Converter | Adobe Photoshop CC

Regards,

Sandeep

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