I can't close the file In Photoshop.

[David31644474ibff]

I HAVE INSTALLED PHOTOSHOP ELEMENTS 2024 BUT WHEN I OPEN IT THE PROGRAM FREEZES AND I CAN DO NOTHING WITH IT AND ALSO I CANNOT CLOSE IT.

[jane-e]

@David31644474ibff 

You replied to an older, answered thread in the Photoshop forum. I've moved your post to the Photoshop Elements forum for you.

Jane

[Peru Bob]

What operating system?

What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

If NVIDIA graphics, make sure to use the latest Studio Driver from NVIDIA (NOT the Game Driver).