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Re-install of Photoshop Elements 7 - serial number not working

New Here ,
May 25, 2017 May 25, 2017

Hi

I have an old copy of Photoshop Elements 7 box set that I purchased a while ago and wanted to re-install it on my replacement laptop. I downloaded the software from the Adobe website (my new laptop doesn't have a DVD drive) and it installed okay but when I put the serial number in that is on the original DVD disk it doesn't work. Any ideas please?

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Adobe Employee ,
May 25, 2017 May 25, 2017
LATEST

Hi Steve,

Request you to please provide the screenshot of the error message you get while entering serial number.

Thanks,

Arshla

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