Re-install of PSE 15 faiis

[DSalk]

   Want to re-install PSE 15 on Windows 11.  Received msg. "installer failed to initialize."   Adobe Help Chat was incompetent.  Said PSE 15 will not work on Win. 11 despite the fact that I have  been using it on Win. 11 for several years.   They said I could not re-install w/o uninstalling the existing program (not a re-install but a new install)  which obviously I did not want to do not knowing if PSE could be installed again.   Does anyone know if there is a solution to the "failed installer" problem?   Does an existing program have to be uninstalled first?   My experience has been there is no problem running the install proceess again w/o having to uninstall the existing program first..

   I purchased PSE 22 a few years  but uninstalled it because Adobe had eliminated some functions that I use.  Don't recall what they were but I think at least one had to do with eliminating selection options. 

[Jeff Arola]

Is there a particular problem with pse 15 that you think will be resolved by reinstalling?

[DSalk]

   The major issue is the PSE plug-in displays in Automatic Tools and
Filters.  Some plug-ins do not work in PSE and there are duplicate
plug-ins which I would like to eliminate from the listings.  Removing
them from the PSE Plug-in directory does not remove them from the
lists.  Also I have a problem with files saved using the "Save for Web"
function not being immediately displayed in the PSE directory although
they sometimes will appear at a later time.

[Jeff Arola]

As far as the Filters/Plugins go, look in:

C:\Program Files\Adobe\Photoshop Elements 15\Plug-Ins

and

C:\Program Files\Common Files\Adobe\Plug-Ins\Elements 15

Some of the filters may be on the list because of a Script, so look here as well:

C:\Program Files\Adobe\Photoshop Elements 15\Presets\Scripts

[Jeff Arola]

You can also try a reset of the Photoshop Elements 15 preferences to solve any other issues by going to

C:\Users\UserName\AppData\Roaming\Adobe\Photoshop Elements\15.0

and deleting the Editor folder.

[DSalk]

   Thank you for the responses.  Unfortunately my issue remains.  Under
the C:\Program Files\Common ... there are no plug-ins for On1 (the
program I have the plug-in issue with)). There are plug-ins for Topaz
but there is not problem with them. Under C:\Program Files\Adobe.... 
there are no plug-in entries for Preset\Scripts.  Resetting Preferences
did not make any changes.

   It looks like I will have to live with the duplicate and/or
non-functioning plug-ins.  Not the end of the world.  Thanks for trying.

[Jeff Arola]

Did you look in

C:\Program Files\Adobe\Photoshop Elements 15\Plug-Ins

and

C:\Program Files\Adobe\Photoshop Elements 15\Presets\Scripts

[DSalk]

Yes.  Deleted plug-in files from directory but they still show up in the
lists.
This was not my main issue which is why I am unable to re-install PSE 15.

[Jeff Arola]

Two more places to look for the duplicate plugins:

C:\Program Files\Adobe\Photoshop Elements 15\Required\Plug-Ins

and

C:\Users\UserName\AppData\Local\VirtualStore\Program Files

If you do any system backups, disconnect the backup drive and see if the duplicate plugins are still listed.

[DSalk]

Do not have ..\/Required/...., VirtualStore\/Program Files/

[Jeff Arola]

The Virtual Store is mainly for older software that doesn't conform to Windows UAC (User Account Control)

so it's not surprising you don't have that.

You must have the Plug-ins folder in

C:\Program Files\Adobe\Photoshop Elements 15\Required\Plug-Ins

or else none of the filters like Filter>Filter Gallery would work.