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I have a new MacOS Monteray. I purchased a 2023 version of Photoshop Elements and a new Wacom tablet. I've been on the phone several times with Wacom and they have arrived at the conclusion that there is something wrong with the Adobe Photoshop Elements. It will work a few moments then the spinning wheel will appear and will not leave. I've lost all my work three times having to force quit the program. I have no
no idea what to do. I need to talk with someone. The written instructions are too difficult to follow. Everything has come to a halt and I can't work. I purchased the program I was advised to get with Adobe AND Wacom. HELP!
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Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.
You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html
or Twitter:
https://twitter.com/AdobeCare