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Recovering missing files in Adobe Elements 2019

New Here ,
Nov 13, 2020 Nov 13, 2020

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All my files have "?" in them. I can't recover the missing files even though I hit the "recover all missing files" tab. How do I get these all back?

 

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Community Expert ,
Nov 14, 2020 Nov 14, 2020

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What OS are you using?  Where are the files stored on your computer?  What changes have you made to your computer that may have resulted in the files being moved or deleted?

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Community Expert ,
Nov 14, 2020 Nov 14, 2020

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https://helpx.adobe.com/elements-organizer/user-guide.html/elements-organizer/using/troubleshooting-...

The automatic recovery function you have tried rarely works well for a big catalog;  you can help start the search if you have an idea of what has created the issue. The more details you give, the more we can help you.

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