Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Registered Photoshop Elements 2019 to wrong Adobe account

New Here ,
Nov 30, 2019 Nov 30, 2019

Hi.

I purchased two copies of the Photoshop Elements 2019 and Premier Elements 2019 suite for our church but I accidentally registered the first installation of Elements to my own Adobe account which was not correct for the church. As the product is an Educational edition, how do I go about removing the registration from my account so that I can register it against the correct account?

Many thanks in advance.

TOPICS
How to , Windows
447
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Community Expert , Nov 30, 2019 Nov 30, 2019

.Adobe Customer Care.png

Translate
Community Expert ,
Nov 30, 2019 Nov 30, 2019

.Adobe Customer Care.png

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Dec 10, 2019 Dec 10, 2019

Thanks Peru. Adobe Support did indeed solve the problem and transferred the license to the correct account.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Dec 10, 2019 Dec 10, 2019
LATEST

I'm glad you've got it sorted. icon_smile.gif

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines