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registering adobe elements

Community Beginner ,
Jul 17, 2021 Jul 17, 2021

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I have a new computer with Big Sur and I can't get into adobe without registering my serial number, but there are just 6 boxes and my serial number has 24.  Any help?

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correct answers 1 Correct answer

Community Beginner , Jul 17, 2021 Jul 17, 2021
Ah, nothing like asking a question and then figuring out the answer.  I realized that each box needed 4 numbers. Kind of slow on the uptake, I guess.

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Community Beginner ,
Jul 17, 2021 Jul 17, 2021

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Ah, nothing like asking a question and then figuring out the answer.  I realized that each box needed 4 numbers. Kind of slow on the uptake, I guess.

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Adobe Community Professional ,
Jul 17, 2021 Jul 17, 2021

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quote

Ah, nothing like asking a question and then figuring out the answer.


By @default7xdicq9e47uu

 

Welcome to the Adobe self-help portion of the forum. funnygrin-1.gif

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Adobe Community Professional ,
Jul 17, 2021 Jul 17, 2021

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Actually this is a very good question as it proves there is a case to improve the UX (user experience) of this part of the installation process.

 

Maybe if the first field was pre-filled with 1057 (this is the same for every Photoshop Elements serial number) that might help 🙂

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Community Beginner ,
Jul 20, 2021 Jul 20, 2021

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Thanks. I am so used to entering one number per box that it took me longer
than it should have for the light to dawn. I like your idea.

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