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Reinstall

New Here ,
Sep 22, 2019 Sep 22, 2019

When I bout Photoshop Elements it was for my Windows, it crashed and now I have a Imac. After chatting with a couple people from Adobe, I'm still not having any luck and they told me to come to this group.

They sent me a link to download on my MAC and told me my serial number will work and it's not working. Can anyone help?

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correct answers 1 Correct answer

LEGEND , Sep 22, 2019 Sep 22, 2019

You would need the boxed version with disks for Windows & Mac. If you originally purchased a download it will be Windows only.

 

PSE 2020 is expected soon; so consider purchasing an upgarde when available. In the meantime use PSE 2019 as a free trial for 30 days.

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Community Expert ,
Sep 22, 2019 Sep 22, 2019

Hi

I've moved your post to the Photoshop Elements forum where you are more likely to get help with your question

Dave

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LEGEND ,
Sep 22, 2019 Sep 22, 2019
LATEST

You would need the boxed version with disks for Windows & Mac. If you originally purchased a download it will be Windows only.

 

PSE 2020 is expected soon; so consider purchasing an upgarde when available. In the meantime use PSE 2019 as a free trial for 30 days.

Translate
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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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