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Reinstalling Elements 13

New Here ,
Jan 30, 2020 Jan 30, 2020

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I had Photoshop Elements that came preloaded on a Dell computer several years ago. I recently lost my house and all my possessions in a bushfire. I'm wondering if it is possible to download and reinstall Elements 13 on a new computer I have purchased. I no longer have the original key - it was destroyed along with the computer!

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correct answers 1 Correct answer

LEGEND , Jan 30, 2020 Jan 30, 2020

If you originally registered the product in your Adobe account you may find the key under the Plans/Purchases tab.

 

Without the serial number it will be impossible to re-install the software. PSE 2020 is now available which you can try free for 30 days.  

 

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LEGEND ,
Jan 30, 2020 Jan 30, 2020

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If you originally registered the product in your Adobe account you may find the key under the Plans/Purchases tab.

 

Without the serial number it will be impossible to re-install the software. PSE 2020 is now available which you can try free for 30 days.  

 

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New Here ,
Feb 07, 2020 Feb 07, 2020

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I realized I had registered the product with Adobe. Logged onto my account and the key was there!! All reinstalled!!

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New Here ,
Apr 09, 2020 Apr 09, 2020

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el problema que tengo es que al poner adobe premier element en una nueva computadora me dio un periodo de prueba y compre el programa con los dos cd's una para mac y otro pc pero ya desistele en la otra computadora y use varios metodos y no deja entra al programa dice que el numero de serie ya esta en uso y lo desistale de la otra que ponga un numero diferente hablo y no contestan llevo horas dedicado a esto y nadie responde si tengo el programa nuevo en caja con serial y clave y los e comprado desde la version 4 hasta la 19 pero en la version 13 hace unas cosas diferentes a los demas por eso me gusta usarlo pero no puedo ya se termino el tiempo de prueba y ahora no me daja entrar y es comprado

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LEGEND ,
Apr 09, 2020 Apr 09, 2020

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If you have already activated the software on two computers and want to install on a third you need to de-activate one of the earlier installations. Launch the Editor on one of the older computers and use the menu:

Help >> Sign-out

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New Here ,
Jan 11, 2021 Jan 11, 2021

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I signed out and uninstalled PSE 13 on one of my devices but now it says my serial code could not be validated on the new device when I rey to activate it there.

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