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Reinstalling of elements 2019 failed

New Here ,
Dec 02, 2021 Dec 02, 2021

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I have just reinstalled windows 10 direct from Microsoft network. Now restalling all other software.

But reinstall of Elements failed, saying that win10 is not up to date.

Attaced is printouts from elements install and OC data.

 

[Screenshot containing product serial number removed by moderator.]

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Community Expert ,
Dec 02, 2021 Dec 02, 2021

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Go to Windows Search bar.

Type winver and run the command.

Do you have version 21H1?

 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Dec 02, 2021 Dec 02, 2021

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Yes I have version 21H1

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Community Expert ,
Dec 02, 2021 Dec 02, 2021

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OK.  Get the latest Visual C++ libraries from Microsoft. You'll need these to install & run Elements.

https://docs.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?

 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Dec 03, 2021 Dec 03, 2021

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OK! Which version? ARM64 or X64?

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New Here ,
Dec 03, 2021 Dec 03, 2021

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I have downloaded the VC++ library!

But still some updates of W10 is nessessary??

What?

En uppdatering krävs

Din webbläsare eller ditt operativsystem stöds inte längre. Du kan behöva installera de senaste uppdateringarna av ditt operativsystem.   Läs mer

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New Here ,
Dec 03, 2021 Dec 03, 2021

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Now I give up!

I`v proceeded all of your suggestions!

W10 and IExlorer up to date!

Registry modifications installed.

STILL the installation of  Elements 2019 claims for updates of W10 and Iexp!

Whats next?

 

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