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Reloading Photoshop Element 2012 - Product Key Entry says its Invalid ? Adobe sent me Zip File ???

Community Beginner ,
May 30, 2024 May 30, 2024

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Hello,

 

I have been using an older version of Photoshop, Elements Essentials  2012 for a number of years, but now its no longer able to be used.

 

There are some functionality issues, so I Uninstalled and tried to reinstall the software, but at Product Key Entry step, I put it in & then says my Product code is Invalid ?

 

Its the code came with, then had to reload few years back & was provided with another newer I guess product key, it reloaded and worked, but later had more issues again now requiring Uninstall, & ReInstallation.

 

Had no idea my Product Key would no longer work on trying to ReInstall the software.

 

Adobe sent me a Zip file of the program to reload since I was a still registerted User and Owner, but there were 'no instructions' of what to do with the Zip File in order to reload and then use the Photoshop Element Essentials 2012 program.

 

So, while I do appreciate being able to access a Zip File of the program to reinstall, some form of instructions as far as what to doo would have been great.

 

I tried to get it reinstalled, but all attempts were a failure.

 

That was several weeks ago, & frustrated I gave up, but now I really need access to download my cameras pix files into my computer to use.

 

There were I think ?  107 file of all types in the Zip File folder.

 

I did look for an Exe. File in the folder, found & tried that but no go.

 

Is anyone able to tell me what to do to get my software working again?

 

Would certainly appreciate any assistance that anyone would be able to offer nto help me.

 

Thanks so much.

 

Best regards

Lfryklu

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Download and install , How to , Problem or error , Windows

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Community Expert ,
May 30, 2024 May 30, 2024

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What Operating System are you using?  Did you unzip the file?  If not, you should do so.   You should then find a setup.exe file. 

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