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I backed up my Elements 2016. After I suffered a computer crash I upgraded to Elements 2021. When I try to restore from the 2016 back I get a message that the back up is not valid. Any help would be appreciated.
Do you see a .tly file in the backup folder, you created while performing the backup? You need to select that .tly file in the 'Locate the Backup File' section while performing the restore.
I get a message that it is not a valid back up file.