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Restore from one version of Elements to another.

New Here ,
Nov 28, 2020 Nov 28, 2020

I backed up my Elements 2016. After I suffered a computer crash I upgraded to Elements 2021. When I try to restore from the 2016 back I get a message that the back up is not valid. Any help would be appreciated.

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Adobe Employee ,
Nov 28, 2020 Nov 28, 2020

Hi,

 

Do you see a .tly file in the backup folder, you created while performing the backup? You need to select that .tly file in the 'Locate the Backup File' section while performing the restore.

Capture.JPG

Thanks!

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New Here ,
Dec 05, 2020 Dec 05, 2020
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I get a message  that it is not a valid back up file.

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