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Running win 10. Suddenly Ele15 just cuts out when trying to use a tool. Why? Where is the fault?

New Here ,
Sep 02, 2018 Sep 02, 2018

10. Suddenly Ele15 just cuts out when trying to use a tool. Why? Where is the fault

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correct answers 1 Correct answer

Community Expert , Sep 03, 2018 Sep 03, 2018

nicolask19285100  wrote

10. Suddenly Ele15 just cuts out when trying to use a tool. Why? Where is the fault

Did you just upgrade to Windows 10 (1803)? Then, here is the explanation and solution:

Error: An integer between 50 and 8 is required | Elements | Windows 10

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Community Expert ,
Sep 03, 2018 Sep 03, 2018

nicolask19285100  wrote

10. Suddenly Ele15 just cuts out when trying to use a tool. Why? Where is the fault

Did you just upgrade to Windows 10 (1803)? Then, here is the explanation and solution:

Error: An integer between 50 and 8 is required | Elements | Windows 10

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New Here ,
Sep 03, 2018 Sep 03, 2018
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Thanks, I replied on the forum direct. Seems the problem is caused by Windows.

NK

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New Here ,
Sep 03, 2018 Sep 03, 2018

Thank you MichelBParis.  I did eventually manage to make contact with Adobe support where I received the same answer that you give. It seems the cause of the problem lies with Windows.  thanks again.

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