Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


selection brush

New Here ,
Nov 15, 2020 Nov 15, 2020

Copy link to clipboard

Copied

Photoshop elements 2019,

When I use the selection brush, the image disappears and I see a gray area???

is there a solution?

TOPICS
Bug, Mac, Performance, Problem or error

Views

101

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 16, 2020 Nov 16, 2020

Copy link to clipboard

Copied

Hello,

 

On which Operating System you are experiencing this behaviour?

Can you try resetting the preferences? 

https://helpx.adobe.com/in/photoshop-elements/kb/preference-file-locations-photoshop-elements.html#R...

 

Thanks.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 17, 2020 Nov 17, 2020

Copy link to clipboard

Copied

good morning,
i am using a mac, now with Big Sure

gr

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 17, 2020 Nov 17, 2020

Copy link to clipboard

Copied

I reset the preferences, no result

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 23, 2020 Nov 23, 2020

Copy link to clipboard

Copied

LATEST

is Fotoshop Elements 2019 working with Big Sure on a Mac ?

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines