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Serial Does not Work. -_-

New Here ,
Nov 17, 2017 Nov 17, 2017

Had to reinstall Adobe Photoshop and Premier Elements 7.0

While my serial key for Premier works fine. Elements says my Serial key is invalid. What should I do?

I already contacted support about it and was directed to the forums as this product is no longer supported.


OS: Windows 10 Home

I have already tried uninstalling and reinstalling. Even another suggestion that said to delete certain files as listed here: (http://helpx.adobe.com/creative-suite/kb/error-serial-number… )

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Community Expert ,
Nov 17, 2017 Nov 17, 2017

You are using different serial numbers, correct?  One for each program?

See here, too:

Invalid or revoked serial numbers

Adobe Genuine Software

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New Here ,
Nov 17, 2017 Nov 17, 2017

Yes. The one for Photoshop Elements 7 doesn't work however.

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Community Expert ,
Nov 17, 2017 Nov 17, 2017

Did either of the links I posted help?

Did you purchase them both directly from Adobe and both at the same time?

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New Here ,
Nov 17, 2017 Nov 17, 2017
LATEST

If my serial number is revoked then I'm out of luck. But I bought both programs on the same day in a bundle through Adobe's website.

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