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Serial number in use for maximal amount of computers

New Here ,
Aug 02, 2021 Aug 02, 2021

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Hi all,
I had Elements 14 installed on my pc. I have signed out and have it uninstalled.
I installed it on my laptop and now I get the message that the serial number is in use for the maximal amount of computers. I have clicked on "Activate again. I have deactivated one of my other computers".  But nothing happens.

What to do next?
Thanks beforehand,

Fokke

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Adobe Community Professional ,
Aug 02, 2021 Aug 02, 2021

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Try contacting Elements support. You can start a chat session by clicking on the blue Contact Us button under the Support menu at Adobe.com. Or you can contact Support by telephone using the numbers listed here: https://helpx.adobe.com/contact/phone.html.  Make it clear that you only want to deactivate your computers.  Once that is done, you will be able to activate the program again on two machines.

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