serial number invalid Photoshop Elements 15 en Premiere Elements 15 after a year use

Report · May 11, 2017

I work almost a year with Photoshop Elements 14 and Premiere Elements 14. My operating system is Windows 7. Suddenly, when I start up the program, he answers that the serial number is invalid. The serial numbers I give as an answer are the same as in my account.

I reinstalled the programs, put in the figures in both modes, I deleted the activation database files nothing helps.

Please a solution.

Greetings Frans

Report · May 11, 2017

Contact Adobe directly. Click the link below.

Choose Account Issues
Choose Adobe ID and signing in
Scroll to the bottom of the page and choose - Show me my contact options
Click Chat

https://helpx.adobe.com/contact/support.html

Report · May 14, 2017

Hi,

You can check out the similar issue here:

Photoshop Elements Invalid Serial Number

Let me know in case of any queries.

Thanks,

Arshla

Report · May 15, 2017

Hi f.w.m.m.v,

Thanks for posting in Adobe forums.

I understand you are facing issue with activation of Adobe Elements 15.

- If you are using Windows PC, please click here to download Adobe Application Manager.

- After installation please double click its icon on your desktop to complete the installation.

- Open Adobe Photoshop Elements

- Click "Help"

- If you are signed in then please sign out.

- Open Adobe Photoshop Elements again.

- Sign in with your adobe id & password.

- Enter your serial number to activate the software.

- Restart Adobe Photoshop Elements & test it.

If still it doesn't help please reply to my DM in your message box.

Thanks

Regards

Dhananjay