Serial Number not valid?! ELEMENTS 10 QUESTION

New Here ,
Jan 19, 2022 Jan 19, 2022

Copy link to clipboard

Copied

I purchased Elements 10 back in '11 or '12 and installed it onto the computer I had then. Elements 10 has a 3-disk package to install using a CD/DVD drive. 

Fast forward to now. I lost that computer years ago but I still have the 3-disk package. It seems the makers of laptops have gone away from a CD/DVD drive.  The HP laptop I have now does not have a CD/DVD drive.

 

When I try to register my serial number on the Adobe website it tells me that the number is "NOT VALID".

So, I went to the forums specifically about "non-valid serial numbers and what to do or whatever", nothing worked. 

The account I had back in '11 or '12, the email associated with it, is long gone. I can't recall it, I tried inputing old emails I had back then. Nothing. 

 

I tried installing the files from Adobe for Elements(.exe and .7z) but that still didn't work because my serieal number is not recognized.  

 

I have this new Adobe account. I have the 3-disk Elements 10 package I purchased years ago. What can I do?

TOPICS
Download and install , How to , Problem or error , Windows

Views

40

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Advisor ,
Jan 20, 2022 Jan 20, 2022

Copy link to clipboard

Copied

LATEST

That's pretty old sofware, (10 years old) so I don't recall the specific packageing.

Are you entering a serial number?   Serial numbers for PSE always start wtih 1057.  You may be entering the redemption code. 

I reinstalled PSE 10 a couple of weeks ago just for the fun of it and hand no problem with copying and pasting the serial number.   It was actually pretty painful to use when compared to the latest version.

My recommendation: forget about the 10 year old software and get the latest version 

Please download the trial to PSE 2022- 
https://www.adobe.com/products/photoshop-elements/try-elements.html

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines