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Slideshow themes not found

New Here ,
Mar 07, 2022 Mar 07, 2022

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I am working with PS & PE 18.0  Trying to create slideshow, message of 'No Themes found. Please re-install' so I removed both PS & PE (yes, I choose the option to clear files), uploaded App Creative Cloud (read that this is now required to re-install), turned off my Windows Defender virus scan, did download from Adobe for both programs, ran the .exe files .... enter the serial #s for PS & PE -> went to create slideshow and the same message appeared 'No Themes found. Please re-install'  HELP, what am I doing wrong? BTW, I am running Windows 10

photoshop elements error message.jpg

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correct answers 1 Correct answer

New Here , Mar 07, 2022 Mar 07, 2022
I contacted 'chat' support and they were able to determine the problem - I
needed to allow the extensions to bypass security...

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Community Expert ,
Mar 07, 2022 Mar 07, 2022

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I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Photoshop Elements forum so that proper help can be offered.

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Community Expert ,
Mar 07, 2022 Mar 07, 2022

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New Here ,
Mar 07, 2022 Mar 07, 2022

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I contacted 'chat' support and they were able to determine the problem - I
needed to allow the extensions to bypass security...

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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