Software activation issues

New Here ,
Mar 07, 2022 Mar 07, 2022

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I  have purchasaed Adobe Photoshop Elements Version: 20.0 and have received and ADDED the serial numbers to activate and appeared to activate.

On using  i see most features and tools are greyed out and cannot be selected.

I suspect activation has not completed. I wonder if this is a tech issue?

 

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Adobe Community Professional ,
Mar 07, 2022 Mar 07, 2022

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Moving thread to the Photoshop Elements forum from Photoshop ecosystem

 

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Adobe Community Professional ,
Mar 07, 2022 Mar 07, 2022

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You are probably in the Quick Mode which is how a new installation of Elements 2022 opens by default.  You need to switch to Expert Mode to be able to use all of the features. Click on the tab at the top of the window.

 

Snap_2022.03.07_9h14m48s_001.png

 

If you are in fact in Expert Mode, you need to have an image open for the menus to become active.

 

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