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Something went wrong error code 10002 photoshop elements

New Here ,
Apr 18, 2023 Apr 18, 2023

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This keeps popping up and is a real pain. I have to Force Quit - I am on Ventura...went through steps with tech rep on how to force quit processes in activity monitor, but it's still happening, and there's a red bell in the upper right of my window 😞 part of the error message says, "Error code 10002: Internal command failed to apply updates" Errrgg. help

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Bug , Mac , Problem or error

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Community Expert ,
Apr 18, 2023 Apr 18, 2023

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I don't know anything about Macs, but I have found this tech doc:

https://helpx.adobe.com/in/photoshop-elements/kb/troubleshoot-automatic-updates.html

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New Here ,
Apr 18, 2023 Apr 18, 2023

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thank you friend,  i should have mentioned that i tried that solution already to no avail 😞

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