When I install the latest releases of Photoshop Elements 2021 (i.e., 2021.1 and now 2021.2), I no longer show styles and effects that I loaded previously. PSE reverts back to the default list. I have to load styles and effects back again by selecting the "Load Styles..." / "Load Effects..." from the applicable drop down menu. I can also add effects back through the Preset Manager, but when attempting to add styles, I get a pop-up indicating the style set has already been loaded. As I said, I can load these all back, but after each release, they are missing. What can I do to prevent this? Thanks!
How did you receive a message from the outlook.com email address? That is not an official Adobe support email, but probably belongs to a scammer. Were you contacted via a private message on this forum. If so, please let us know the screen name of the person who sent you the PM, so that I can arrange to get them banned from the forum.