Tags not writing to file

[Jon80978]

Hello,

Ihave searched this forum as well as Google and have seen that other people are having this issue as well with no real solution.

I have downloaded a demo version of Photoshop Elements to seee if it can allow me to better sort and organize my files. I was previously using Picassa 3 and it did a fine job. My problems with that are that you can only create 10 quick tags and it is no longer being developed. I switched to Photoshop Elements because it offeres similar features and is still supported and developed and I can add more than 10 user defined tags.

I have 28 days left to figure out why TAGS are not saving to the files themselves allong with ratings. Everything seems to be fine with JPG files but not with PNG or GIF. On the latter two nothing saves. No ratings and no tags at all.

I am using Windows 10 with 32 GB RAM. The version of PS Elements is the latest downloaded from Adobe on 9/24/2018.

I would like to be able to solve this before my trial ends and I will be happy to purchase the software, however if it can not accomplish this basic function of sorting and organising files then I will have to revert back to Picassa.

I have used Adobe products since 1992. I have a web development company and have always used Photoshop and Illustrator. I used to use Dreamweaver from Macromedia which was aquired by Adobe in 1997 and continued to use it. I think that Adobe makes fine products and Ihave never had basic issues like this before.

It seems that others are having issues with the same thing but there are no RESOLVED threads.

Any insight into this issue would be greatly appreciated prior to my making apurchase and also to assist others with this issue.

Thank you,

Mike

[MichelBParis · Accepted solution]

No wonder, neither PNG nor GIF formats do support writing metadata to files. It's absolutely not related to the editing software.

So, can you say more about why you want to 'write metadata to files'?

You can store much more info in the catalog about those files types. For instance albums, stacks, version sets, notes, creations.

Generally writing the metadata to tags has two purposes:

- exchanging data with other softwares (not possible with those formats)

- creating a useful safety if the catalog is lost.

[Jon80978]

Hello Michel,

Thank you for the information about PNG and GIF files not supporting metadata. I was not aware of that.