text engine not working ?

Report · Aug 30, 2017

I have Photoshop Elements 14, Windows 10. When I try to insert text on picture is get a message "cold not complete your request because something prevented the text engine from being initialized. Do I have incorrect setting? Has a recent update caused this problem? I have seen info renaming a folder but it does not make sense to me. Can you pls be more clear. Thank you

Report · Aug 30, 2017

Try looking at the location:

C:\Users\[user_name]\AppData\Local\Adobe\TypeSupport\PSE<version no>

and rename the files present there. You can rename the files to:

AdobeFnt_CMaps_old.lst

AdobeFnt_CommonFonts_old.lst

AdobeFnt_OSFonts_old.lst

Thanks,

Anwesha

Report · Sep 08, 2017

I do not have this path:

C:\Users\[user_name]\AppData\Local\Adobe\TypeSupport\PSE<version no>

didn't work for me.