text engine

[joeyp93007254]

I get this message when I try to write text on pictures (could not complete your request because something prevented the text engine from being initialized.)

[hatstead]

Which version of PSE?

[michaeld65568851]

PSE 14

[arshla jindal]

Hi,

Please see if this helps: "Could not complete your request because something prevented the text engine from being initialized....

Thanks,

Arshla

[ajays74965046]

Hi,

please get to the following location on your computer and rename the folder PSE(version number) to PSE_old.

C:\Users\'username'\AppData\Local\Adobe\TypeSupport

Check of the text tool works fine after renaming the folder.

Thanks and regards

[michaeld65568851]

I did that and now it works fine.

Thank you

[aldwinl76624680]

thanks.. this helps

[pauls53310855]

renaming the folder to AdobeFntOSFontOld.lst. solved the problem

[pauls53310855]

PSE12 : the same problem after the update. Deleting the TypeSupport directory did not help. Some weeks ago getting an update from within the program PSE (help/updates) solved the problem but as it seems only temporarily.When now updating the Adobe manager I'm stuck in Adobe cloud and I don't see a possibility to re-install PSE12.