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The PSE image is slightly cropped compared to Luminar Neo

Explorer ,
Apr 08, 2024 Apr 08, 2024

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I'm using Luminar Neo both stand alone and as a plugin with PSE2023.

Recently I've noticed that the PSE images are slightly cropped compared to the same image file displayed in Luminar Neo stand alone.

Is this cropping a part of the way in which PSE is setup?

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Organizer , Performance , Problem or error

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Explorer , Apr 09, 2024 Apr 09, 2024

I've had some advice from Technical Support and it would seem I have a rogue file. Other files I viewed seemed to OK.

The one takeaway is in the Raw conversion window, top right, Crop should be set to Full.

Thanks anyway for your time.

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Explorer ,
Apr 08, 2024 Apr 08, 2024

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Screenshot 2024-04-08 125418_Luminar Neo.jpg

Screenshot 2024-04-08 125729_PSE 2023.jpg

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Community Expert ,
Apr 08, 2024 Apr 08, 2024

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Can you post the original file so that I can try to reproduce what you are seeing.  The cropping appears to be an issue of  preview magnification.

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Explorer ,
Apr 08, 2024 Apr 08, 2024

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This is the original raw file.

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Explorer ,
Apr 08, 2024 Apr 08, 2024

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I have a problem uploading the Raw file.

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Explorer ,
Apr 08, 2024 Apr 08, 2024

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Community Expert ,
Apr 09, 2024 Apr 09, 2024

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I wasn't able to download your file but I did check a raw file of my own.  Interestingly, there was a 12x12 difference in the pixel resolution of the file stated in the metadata available in Elements and Neo. 

Ashampoo Snap 16_Monday, April 8, 2024_15h46m22s_4_multi.png

 

But I'm not sure this would account for the cropping shown in your screenshot.  As I suggested earlier, could the difference be the magnification of the prevew on screen?  On my monitor, I observed a difference in the Fit to Screen magnification rendered by each program.  If this doesn't explain your issue, can you post (in the forum) a screenshot of each maximized program window with the raw file preview magnification set to Fit to Screen.

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Explorer ,
Apr 09, 2024 Apr 09, 2024

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Attached is the camera data and screens shoots for both programs.

You will see the image size is the same in both programs.

 

Screenshot 2024-04-09 124745 FTS Luminar Neo.jpg

Screenshot 2024-04-09 125100 FTS PSE2023.jpg

  

Screenshot 2024-04-09 122018 Luminar Neo RAW data.jpg

Screenshot 2024-04-09 122337 PSE2023 RAW data.jpg

  

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Explorer ,
Apr 09, 2024 Apr 09, 2024

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I've had some advice from Technical Support and it would seem I have a rogue file. Other files I viewed seemed to OK.

The one takeaway is in the Raw conversion window, top right, Crop should be set to Full.

Thanks anyway for your time.

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Community Expert ,
Apr 09, 2024 Apr 09, 2024

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Glad you were able to sort it out.

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