I have used Photoshop 13 for years. I have over 30,000 pics and videos files. All worked fine until 2 days ago. Now I am getting a screen that says "There is no media to preview". Not being very tech-y, I don't want to start clicking buttons until I know what I am doing. Don't want to make it worse. I haven't changed anything that I know of. (The only odd thing that has happened lately is when I tried to upload pics from my husband's iPhone 6 to Photoshop, it would not retrieve them. That operation had been working fine in the past. Don't know if that would have any connection to this problem or not.) I am using Windows 10. I'm feeling pretty desperate to retrieve these pics. HELP!
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