I have Elements an Premier Elements12 on my existing computer. I have the install DVDs but tne license is long gone and Adobe doesn't have any record. Getting new computer and will purchase new Elements only program. How do I transfer my catalog from my existing computer to the new computer? Looked at C?program data/Adobe/Photoshop Elements/Catalogs. The folder is empty.
[Topic edited by moderator for clarity and discussion moved from Download & Install to PS Elements.]
Lost information https://community.adobe.com/t5/Premiere-Pro/Find-serial-number-without-Adpbe-ID/td-p/7769446
- page has links to programs to find an installed serial number in Mac or Windows
- Also https://helpx.adobe.com/download-install/kb/find-serial-number.html
- when you find your serial number(s) write them down and put in a desk drawer
You need to take a 'full backup' of your catalog and restore it to new computer. To do this, please read the instructions in this article: https://helpx.adobe.com/in/elements-organizer/using/backup-or-restore-catalogs.html
Also, the location of the catalog folder can be viewed at Help->System Info->Catalog Location. But the catalog only contains media references, and not the actual media, so you will have to take a full backup to move both the catalog and media.
Let me know if this solves your issue.