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Transfer Elements 13 licence -> Contact?

New Here ,
Mar 27, 2023 Mar 27, 2023

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Hello, I would like to transfer a licence for Adobe Elements 13. The link http://adobe.com/go/support/contact does not work (404) for me, I would like to create a ticket number. Where can I do this in my account?

https://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html

https://helpx.adobe.com/content/dam/help/en/x-productkb/policy-pricing/transfer-product-license/jcr:...

 

To submit this form to Adobe, complete the following steps:
1. Fill in the form.
2. Scan the completed form.
3. Go to
www.adobe.com/go/support/contact
4. Click Customer Support portal
5. Log in with your Adobe ID and password and then click Sign in
6. Click on your case number, and upload the form to your case

thanks!

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Community Expert ,
Mar 27, 2023 Mar 27, 2023

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Suggest that you contact Adobe directly in view of the obstacles.

Reach us by phone (adobe.com)

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Community Expert ,
Mar 27, 2023 Mar 27, 2023

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Please go to Adobe Customer Service (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

or Twitter:
https://twitter.com/AdobeCare

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